If you need to speak to us outside of standard business hours please use our email: services@threadapy.com as this is monitored outside of our working hours.
For our Standard UK delivery service we will try to ship your product(s) within 5 working days unless you have pre-ordered the product and it is not yet available for dispatch.
If you order one of our product's during the weekend, after 5pm on a Friday or before 9am on a Monday, your order will be sent on the Monday morning unless it is a UK National Holiday in which case it will be sent on the Tuesday morning.
We also offer an expedited UK delivery service if you urgently need delivery, this will arrive within 1-2 working days but this will have delivery costs (Please leave a note on the checkout page section if you want expedited delivery and we will contact you with a price based upon your geography).
You will receive an email to inform you that your item(s) has been dispatched once it has been posted to you.
If you require next day delivery we will ship your product(s) the same day at extra cost. This is available Monday to Friday and there is an extra Saturday service available for delivery on Sunday. Please, as stated above, contact us for further information.
We try to process and send your order(s) to you as quickly as possible and we therefore can't guarantee the order will be amended once it has been processed.
If you have made an error during the order process please email us immediately and we will try to help you with your order.
